Warranty & Returns
Guarantee Information
Innovative Composites will supply a replacement product where a fault is shown to be caused by faulty manufacture or materials, subject to correct installation procedure. This guarantee does not include removal and installation costs.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for the major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Warranty Periods
12 month guarantee on shower enclosures
Returns
Returns without notification cannot be accepted. All returns are at the discretion of the Claims Manager.
Innovative Composites reserves the right to charge appropriate handling and transport fees when a product is returned for non-warranty reasons.
For further information regarding surcharges, re-packing fees and returns, please contact Innovative Composites.